Contact PDFZora
Last updated: September 30, 2026
Need to contact PDFZora support? Use the form below or email us directly. If you tell us which tool you were using and what happened, we can point you in the right direction faster.
PDFZora tools are free and accessed through your browser, with nothing to install and no account required. Processing method varies by tool. Fill in the contact form, or email us directly, and the message goes to the PDFZora support inbox.
Ways to Reach Us
You can email us directly or use the form below. Both go to the same inbox.
Email Support
info@pdfzora.comPrefer your own email app? Write to this address with the tool you used and a short description of the problem.
Feedback & Requests
If the interface could be clearer, or there is a task you keep doing by hand, describe it in the form below.
Bug Reports
If a tool failed or produced an unexpected result, send the details in the form below.
Contact PDFZora Support Team
Fill in the form below and the message goes to the PDFZora support inbox. Please do not include passwords, payment details or any other sensitive information.
Before You Write
Four details that help us reply faster:
Name the tool you used. Include the tool name and the file type, such as PDF, DOCX or JPG.
Say what you expected and what happened. A specific example — a 12 MB scan that failed to compress — is more useful than “it does not work”.
Include your device and browser. For example, Chrome on Windows or Safari on iPhone.
Send one issue per message. It keeps your message easy to follow and stops unrelated issues from getting mixed up.
Your Files & Privacy
You do not need to send us a document to get help. A short description of the problem is usually enough, and it keeps your files on your own device.
We use the contact details you provide to respond, follow up where necessary, and handle your request as described in our Privacy Policy. There is no need to include a phone number, an account name or any other personal detail.
Temporary processing copies on PDFZora's systems are deleted within one hour after processing finishes. How files are handled is explained in our Privacy Policy and Data Privacy and Security pages.
Frequently Asked Questions
Do I need an account to get help?
No account is required. To receive a reply, provide an email address in the contact form or email us directly.
What should I include in a bug report?
The tool you used, the file type, what you expected to happen, what happened instead, and your device and browser. A short description is usually enough to reproduce the issue.
Are my files kept private?
Temporary processing copies on PDFZora's systems are deleted within one hour after processing finishes. The Privacy Policy and Data Privacy and Security pages explain how files are handled in full detail.
Can I request a new tool or feature?
Yes. Send a short description of the task you are trying to do. Requests arrive in the same inbox as support messages.
More About PDFZora
Looking for a tool instead?
PDFZora brings together free online tools for merging, splitting, compressing, converting and editing PDF files. You open them in your browser, with nothing to install. Processing method varies by tool.